You are better off to buy a quality set from the Home Depot. They do a great job. Get buying tips about Cookware Brands delivered to your inbox. Thank you, you have successfully subscribed to our newsletter! Enjoy reading our tips and recommendations. About 3 years ago I spent about dollars. I write this review because today I was cooking a soup and the nonstick material was peeling off! I cook healthy food for my family and this is poison for our body.
I wish I can upload a picture of it Well last year, I noticed had small dents inside so I contacted customer service and could no get answer, except that to send to be inspected by their team.
A week later I got it back saying that it was not under guarantee and that I had been misused! The person I spoke in the phone was rude and not much help. I was very upset and decided to leave the case behind. However, just recently one of my spatulas starting falling apart. Any support on how to proceed would be helpful. I have been scammed! I purchased some expensive pieces of cooking ware. Well the handles fell off. I'm having somewhat of a problem contacting a rep from Princess House.
I want my warranty honored as stipulated when I purchased them. I bought my cooking ware about 11 to 12 years ago. I have no order number. The pots are evident they are Princess House items. If I could choose 0 stars I would. I purchased some pots. When I purchased them I was told it was they had a lifetime warranty. I sent the pots to be replaced and they refused. The customer service was horrible and refused to listen to my issue or assist.
They said I misused my pots and refused to replace. Instead of assisting the rep Gianna basically said then, "Too bad. No resolution. She then, started telling me about how I can go to small claims because that was my only option. Do not buy from these people. Point is never receive it. I been put in hold more of 10 times with excused, "Need look for the of the USPS label", never answer back, hang up like 5 times. I been texting Princess House at Facebook.
Not too much help in all just: "please continue to call corporation. I send the pot already a 1 month go. I ask the consultant and said "one of these days you refunded going to be send". Terrible service indeed. I been trying to call Princess House at and I been on hold for more than min 1 hr 40 min and after long wait it got disconnected. I am a customer. I order an item through a sales person.
After I received the item I noticed that is very bad quality it look and feels like plastic. I returned it. Until now the sales man or I have not received a refund. I need my refund since I order the item since May. Even the saleman can not communicate with Princess House and he is a Princess House rep.
Previously I got good reviews from friends about the product. But few years ago, the quality goes bad and the lifetime warranty doesn't exist. I get cooking pots and pan and all got ruined. As Tang mentioned, she sees the key to growing domestically to be reaching out to the next generation, and that is what Kelly Harte, vice president of sales strategy and development, has been focused on this past year.
However, having a predominantly Hispanic salesforce did not come without its challenges this past year. However, despite politics, Harte and her team continued to move forward. So, Princess House developed its version of a virtual Cafecito, an online coffee chat in which a small group in one house can be virtually linked to other houses via Skype, Facebook Live or any similar digital tool.
In , Princess House will be implementing a learning management system that will allow consultants to take full classes or just browse reading materials or videos. Princess House consultants are recognized on stage for their accomplishments. While the Cafecito has been a popular recruiting tool, what is really generating excitement among consultants is the new Vida Sana collection. The Vida Sana cookware allows users to cook vegetables, proteins and meats with little to no oil or water.
As a result, consumers have a healthier cooking option. So the company worked with Eurofins Scientific, an international life-science company that provides analytical testing, to test how nutrients were being kept in foods cooked in Vida Sana. The laboratory tests show We are able to empower our field to say this is what consumers are looking for and this is what we delivered. Princess House consultants take part in celebrating the company as well as each other during a recent event.
That meant taking a hard look at the use of technology at the company. When she took over the reins of Princess House in , Tang had more challenges than the fax machine being the only way to connect with the company. Legacy platforms did not support the type of growth needed in the direct selling channel, particularly regarding mobile technology and social selling platforms. A new platform is on its way, though.
This will provide consultants with more opportunities to engage with existing and new customers as well as assist them in creating a new channel of distribution. Princess House already has developed several technology tools to help with recruiting and purchasing. The My Princess House app, which was launched in December and features all the tools needed by consultants to get their Princess House business moving, now has more than 10, downloads.
The field also is embracing social media. In the past three years the company has grown from having a very small following, about 22, followers, to hundreds of thousands today. Princess House has several Facebook pages, including a public Facebook page in English that currently has more than , followers, and a public Facebook page in Spanish with more than 35, followers.
While Facebook allows communication among the Princess House community, Vilbrandt notes that the company also has used it extensively as a means of research, creating unique hubs where they can speak to target markets to learn more about them and get their opinions. In addition to Facebook, the company uses Twitter, Instagram and Pinterest. For the past few years Princess House has been largely focused on acquisition and engagement as the two key performance indicators of its social media strategy.
In December, the company launched its new corporate and replicated consultant website that allows consultants the ability to copy and paste the link to social media channels and connect an order to an existing order for tracking purposes. Vilbrandt believes this new capability will help to make the acquisition and engagement KPIs grow into conversions.
But there is a commitment to do that. Motivating them comes from my messaging about the future and overcoming obstacles. As Vilbrandt notes, at the end of the day, Princess House is a direct selling company and it has one mission. They embrace it; we embrace it. Related Articles. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits.
However, you may visit "Cookie Settings" to provide a controlled consent. Cookie Settings Accept All. Manage consent. Close Privacy Overview This website uses cookies to improve your experience while you navigate through the website. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website.
These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may affect your browsing experience. Necessary Necessary. Necessary cookies are absolutely essential for the website to function properly.
These cookies ensure basic functionalities and security features of the website, anonymously. The cookie is used to store the user consent for the cookies in the category "Analytics".
The cookies is used to store the user consent for the cookies in the category "Necessary".
0コメント